Thank you for choosing Asite.bio. We are committed to providing a positive experience for all our users. Please read our refund policy carefully to understand the circumstances under which refunds are processed.
Eligibility for Refunds
Refunds are considered only for cases where a payment was made in error or if the service was not delivered as described.
Refund requests must be submitted within 14 days of the original purchase date.
Refunds are not available for completed services that meet the described features and functionalities.
Non-Refundable Items
Subscription fees paid for ongoing services after the initial 14-day window
Any promotional or discounted offers unless otherwise specified
Custom design or development services (if applicable)
Requesting a Refund
To request a refund, please contact our support team at [support@asite.bio] with your order details and reason for the refund.
Refund requests will be reviewed on a case-by-case basis and processed within 7-10 business days upon approval.
Refund Process
If your refund is approved, the amount will be credited back to the original payment method.
Please note that processing times for refunds may vary depending on your bank or payment provider.
Changes to the Refund Policy
Asite.bio reserves the right to update or modify this refund policy at any time. Changes will be effective upon posting on this page.
Contact Us
If you have any questions or need assistance regarding refunds, please contact our support team at akonymike@gmail.com.
We appreciate your understanding and thank you for being a valued user of Asite.bio.